Privacy Policy
Last Updated: November 28, 2025
San Jose TV Install cares about your privacy and complies with all relevant California privacy laws, including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). This notice explains the categories of personal information we collect, how we use and share it, and your rights as a California resident.
1. Information We Collect
1.1 Information You Provide Directly
- Name
- Email address
- Phone number
- Service address or city
- Project details (TV size, mounting needs, requested services)
- Photos or videos you voluntarily send for quote purposes
1.2 Information Automatically Collected
- IP address
- Device information
- Browser type
- Website usage data
- Cookies and tracking identifiers
1.3 Sensitive Personal Information
We do
not knowingly collect sensitive information such as financial data, government IDs, or precise geolocation.
2. How We Use Your Information
We use the information collected to:
- Provide quotes and schedule services
- Communicate regarding appointments, updates, and follow-ups
- Improve website performance and user experience
- Conduct analytics, advertising, and customer service
- Maintain internal business operations
- Comply with California law
We do not sell your information.
We do not share your information with third parties for cross-contextual behavioral advertising.
3. Sharing Your Information
We may share your information only with:
- In-house technicians and contractors performing your installation
- Third-party service providers (hosting, analytics, customer service tools)
- Legal authorities when required by law or court order
All service providers are bound by confidentiality and data-handling agreements in compliance with California law.
4. Your Rights Under California Law
As a California resident, you have the following rights:
4.1 Right to Know
You may request:
- The categories of personal information collected
- Specific pieces of personal data collected
- Categories of sources of the data
- Business purpose for collection
- Categories of third parties to whom the data was shared
4.2 Right to Delete
You may request that we delete personal information, subject to certain legal exceptions.
4.3 Right to Correct Information
You may request correction of inaccurate information.
4.4 Right to Opt Out of Sharing
We do not sell or share personal data for advertising, but you may still request restriction of data sharing.
4.5 Right to Limit Use of Sensitive Data
We do not collect or use sensitive personal data.
4.6 Right to Non-Discrimination
We will not deny services, charge different prices, or provide different service levels if you exercise your privacy rights.
To submit a request, contact us at:
Email: info@sanjosetvinstall.com
Phone: (408) 290-2157
We may request reasonable verification of your identity.
5. Data Security
We use industry-standard safeguards to secure your information, including firewall protection, encrypted transmission, and limited employee access.
However, no system is completely secure, and we cannot guarantee absolute protection.
6. Data Retention
We retain customer data only as long as needed for:
- Service delivery
- Legal obligations
- Business purposes such as accounting or dispute resolution
7. Do Not Track (CalOPPA Notice)
Our website does not respond to Do Not Track (DNT) browser signals.
We do not track users across third-party websites.
8. Children’s Privacy
We do not knowingly collect data from children under 13.
If information is collected unintentionally, we will delete it upon request.
9. Changes to This Privacy Policy
We may update this policy from time to time. Revised versions will include the updated effective date.
10. Contact Information
For privacy questions or requests:
San Jose TV Install
2601 Nuestra Castillo Court, San Jose, CA
Email: info@sanjosetvinstall.com
Phone:(408) 290-2157
